Shipping Policy

Effective Date: 17 Nov 2024

At YourBookSmart.com, we strive to deliver your orders promptly and securely. Please read the following policy to understand our shipping process, timelines, and costs.

1. Order Processing Time

  • Orders are processed within 1-3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Delivery Times

  • We offer the following shipping options:

    • Standard Shipping: Estimated delivery within 5-7 business days.
    • Expedited Shipping: Estimated delivery within 2-3 business days.
    • Overnight Shipping: Next-day delivery for orders placed before 12:00 PM (noon).

    Delivery times may vary depending on your location and chosen shipping method.

3. Shipping Rates

  • Shipping costs are calculated based on the weight, dimensions, and destination of your order. Exact shipping rates will be displayed at checkout before you complete your purchase.

    Free Shipping:

    • We offer free standard shipping on orders over [Insert Minimum Amount, e.g., $50] within the contiguous United States.

4. International Shipping

    • We currently ship to [Insert Countries You Serve].
    • Delivery times for international orders vary based on the destination and customs processing.
  • Customers are responsible for any applicable customs duties, taxes, or fees.

5. Order Tracking

    • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

6. Shipping Restrictions

    • We do not ship to P.O. Boxes or APO/FPO addresses at this time.
    • Certain items may have restrictions due to local regulations or carrier limitations.

7. Lost or Delayed Shipments

    • If your order has not arrived within the estimated delivery window, please contact us at [Insert Contact Email].
    • We will assist in tracking your package or filing a claim with the carrier, if necessary.

8. Damaged or Incorrect Items

    • If your package arrives damaged or contains the wrong item(s), please contact us within 7 days of delivery.
    • Provide photos of the damage or incorrect item(s) for prompt resolution.

9. Changes or Cancellations

    • Orders can be modified or canceled within 24 hours of placement. After this period, we cannot guarantee changes as the order may already be processed.

9. Changes or Cancellations

    • If you have any questions or concerns about your shipment, feel free to contact us:

      Email: [Insert Email Address]
      Phone: [Insert Phone Number]